Rethinking supportive housing management
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In these peculiar times of the fight against the Covid-19 pandemic, Alotra launched its Business Continuity Plan (P.C.A.) on March 16, when the schools were closed. Staff working on site and telecommuting represent a presenteeism rate of 63%, the other employees being in childcare for the vast majority or on sick leave.
The implementation of this plan was carried out without any difficulty, in particular thanks to the effective mobilization and professional commitment of our employees .
A daily presence is ensured on site , part-time with a refocusing of the activity allowing among others:
• to carry out the necessary communication of information intended for residents (posters in several languages)
• maintain a link with residents, and encourage respect for confinement;
• identify possible cases of Covid-19 disease, and support these people as necessary (see link to a general practitioner, diagnosis and referral, home monitoring by a mobile team of nurses, etc.) ;
• to apply and enforce the instructions of the State: provision of leaflets "exit exemptions", compliance with "barrier instructions", isolation of people suspected of contamination, etc.,
• ensure payment of the fee, and if necessary allow the deferral with, if necessary, the implementation of a provisional clearance plan,
• ensuring waste management for obvious health issues, and more generally cleaning / cleaning / disinfection adapted to common areas,
• regularize urgent administrative situations to avoid shortages of law and resources,
• make available derogatory travel certificates.
In addition to this presence on site, a telephone number intended for emergencies has been set up, a number displayed on the sites and to which the switchboard from the Alotra headquarters refers.
Our concern is also that of the well-being of our residents . Every day, we make sure that each of them is doing well and does not miss anything. We organize solidarity operations thanks to the support of our partners by distributing food parcels and meal vouchers. Solidarity was also naturally organized within the establishments, each providing support to its neighbor.
To date, we have not reported any known cases of COVID-19.